Strategies to Elevate Customer Experience and Drive Your Success
Unlock your business potential with our expertise in AI, customer experience (CX), observability, and predictability.
About THAMOINNOVATION
Our Mission
- THAMOINNOVATION is a pioneering company, founded by experts with over 45 years of proven success in the global IT and telecommunications industry. We are committed to delivering innovative solutions that redefine industry standards and drive progress.
- Our mission is to empower businesses with innovative AI-driven ICT solutions and applications while avoiding unnecessary complexity. Together with our partners, we are committed to providing exceptional consulting services that ensure your technology perfectly aligns with your goals.
- We’re here to transform your tech needs into streamlined solutions that drive efficiency and success. Let’s optimize your technological landscape together!
Our areas of expertise
Telecom and Service Providers
Telecom and Service Providers
Telecom and Service Providers
We operate in the telecommunications industry, providing support to large, medium, and small service providers worldwide to ensure the best customer experience in both fixed and mobile communications. Our team has designed, delivered, and implemented automation solutions for Network Operations Centers (NOC) and Service Operations Center
We operate in the telecommunications industry, providing support to large, medium, and small service providers worldwide to ensure the best customer experience in both fixed and mobile communications. Our team has designed, delivered, and implemented automation solutions for Network Operations Centers (NOC) and Service Operations Centers (SOC) across all existing technologies, including 5G Standalone (5G-SA) and 5G New Radio (5G NR). Our objectives include optimizing operational expenditure (OPEX) and accelerating the transition to a Network as a Service (NaaS) model.
IT and Enterprises
Telecom and Service Providers
Telecom and Service Providers
Over the past 20 years, we have developed numerous solutions and applications for Global Observability in enterprise networks. In today's rapidly changing business landscape, companies face two primary challenges: maximizing Customer Experience (CX) and reducing operational costs. To address these challenges in the ICT industry, it is e
Over the past 20 years, we have developed numerous solutions and applications for Global Observability in enterprise networks. In today's rapidly changing business landscape, companies face two primary challenges: maximizing Customer Experience (CX) and reducing operational costs. To address these challenges in the ICT industry, it is essential to have solutions that provide a real-time view of CX and can autonomously predict trends. We can assist CEOs, CIOs, CTIOs, and CSOs in gaining a comprehensive understanding of the current situation and in defining a realistic path toward achieving these two objectives.
AI/GenAI Know-how
Telecom and Service Providers
AI/GenAI Know-how
Our engineers and partners have been working with AI in various forms for over a decade. We have applied machine learning and neural network algorithms to several applications, including traffic quality predictions, noise reduction, automatic root cause detection, and scam prevention. With the rise of generative AI (GenAI), we are exten
Our engineers and partners have been working with AI in various forms for over a decade. We have applied machine learning and neural network algorithms to several applications, including traffic quality predictions, noise reduction, automatic root cause detection, and scam prevention. With the rise of generative AI (GenAI), we are extending our expertise into the GenAI agents’ framework, which is rapidly becoming a means to implement AI across multiple vendors for meaningful results.
We are aware of studies, such as one from MIT, that indicate 95% of AI projects analyzed failed to deliver real value. We understand the reasons for these failures and assist our customers in ensuring that any AI projects we undertake are well-planned and have a high likelihood of achieving the desired outcomes.